Prodata has always been commited to delivering best support and services including the following points:

  • Free update, upgrade and patches for products
  • Free email support 24x7
  • Free access to online documentation and knowledge base
  • Free technical support engineers
  • Free phone support during office hours at (021)29022350
  • Free phone support 24x7  at (021)70870588
  • Free remote technical session or webex
  • Free onsite engineers
  • Free technical consultation & recommendation
  • Free preventive maintenance  quarterly
  • Free certificates training
  • Response time is 4-hours after received complaint
  • Above offered services are valid during maintenance period

 

Here are some of our customers that we have helped improve their business performance through the implementation of technology solutions.