April 16, 2019
Prodata Sisitem teknologi

Detecting Office 365 service health

Office 365 offers 99.9 percent uptime, guaranteed by a financially-backed SLA. However, the remedial Service Credit guaranteed in the SLA is subject to accurate reporting of downtime.
April 10, 2019

Securing Windows logons using a password and OTP

Learn how to enable two-factor authentication (TFA) for local and remote desktop access to Windows.
April 1, 2019
10 Firewall best practices for network security admins

10 Firewall best practices for network security admins

The heart of any firewall's performance is its rules and policies. If not managed properly, these can leave your network vulnerable to attacks. In this e-book, we bring you the top 10 firewall best practices that can help you optimize your rule/policy performance.
March 27, 2019
applications_manager_prodata

Best ways to map impact of application performance issues on business goals

"In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance, you thrive on that." - Bill Gates
March 25, 2019

Seven reasons your help desk needs analytics.

What can analytics do for your help desk? In this e-book, we've rounded up seven key reasons why your help desk needs an analytics solution. From providing granular visibility into your data, to identifying geographical patterns and creating custom KPIs, you'll discover how analytics can augment your help desk management.