Empowering Indonesian businesses with unified IT monitoring, automated management, and advanced cybersecurity backed by local expert support. PT. Prodata Sistem Teknologi provides AI-driven IT management solutions designed to help businesses streamline monitoring, strengthen security, and optimize IT performance — all from a single, centralized platform. Discover how organizations across Indonesia optimize IT monitoring, improve ITSM performance, and strengthen IT security through comprehensive ManageEngine solutions, delivered by Prodata as the Exclusive ManageEngine Distributor Indonesia. Network Configuration Manager greatly assists us in managing all configuration changes. If an emergency occurs, we simply click to restore the backup, and the Cisco devices are quickly redeployed. I see OpManager as a valuable tool to provide complete network system and application monitoring at an affordable price. I found it very user-friendly, easy to deploy, and overall a comprehensive network monitoring and management tool. After deploying ADSelfService Plus, support calls dropped by 30%, freeing up our help desk to focus on critical tasks while employees resolve password issues on their own. Endpoint Central is a product that combines many facets of IT management into a single product that unbelievably simple to use, not only saves time and effort but also lower costs by placing many tools in one place. With OpManager and Endpoint Central, we centralize IT monitoring, network management, and endpoint security into a single dashboard with real-time alerts—boosting efficiency and strengthening cybersecurity. With ServiceDesk Plus and DataSecurity Plus, we unified ITSM and data security—streamlining incident management, asset tracking, and DLP to boost efficiency and protect sensitive data. By integrating monitoring, SIEM, endpoint management, log auditing, and ITSM into a unified ecosystem, we achieved real-time visibility, stronger cybersecurity, and improved operational efficiency—enabling faster issue resolution and better control across our entire IT environment. We strengthened Active Directory auditing, compliance monitoring, and mobile device management with real-time visibility and centralized control using ADAudit Plus and Mobile Device Manager Plus. We enhanced IT service management and operational efficiency by streamlining incidents, asset management, and SLA tracking. This enabled faster response times, improved visibility, and more reliable IT support to ensure smooth and uninterrupted business operations. We strengthened security and compliance through integrated Active Directory auditing, automated patching, and Exchange reporting. This ensures real-time monitoring, improved cyber resilience, and stable, secure systems to support critical business operations. We optimized identity and access management through centralized Active Directory oversight, enforced MFA, and stronger governance—minimizing risk and maintaining regulatory compliance. Since implementing ServiceDesk Plus and OpManager, our IT services and infrastructure monitoring have become more efficient. Ticketing is structured, response times are faster, and downtime is significantly reduced. Endpoint Central lets us manage and secure all endpoints from one console with full visibility. Patching, software deployment, and policy enforcement are faster and more consistent, reducing security risks and improving overall IT operational efficiency. Sistem IT kami dengan kini terpusat dan otomatis, dari monitoring hingga control akses semuanya terdokumentasi dan siap audit kapan saja
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